How We Work

We give out goods in three main ways:

  • Wishes: Social workers from our Partner agencies place “wishes” for needed goods for their own clients using our online Wish Placement system. This way, we know that all clients are qualified as being in need and we get a list of what they need. Once a wish is approved, the client brings the paperwork to the warehouse to pick up the items. Clients may not place wishes for themselves. They must be working with one of our Partner agencies to receive goods. For a list of referring agencies click here: Partner Agencies in the Merrimack Valley of MA. During this time of Covid, appointments must be made in advance.
  • Projects: Project goods are bulk items given directly to our Partner agencies to distribute to their clients. These include projects such as: backpacks, BITS bags, Mother’s Day bags and Christmas gifts. Our contact person from each agency requests the items from us, and is responsible for picking up the item(s) and distributing them to the other case workers for their clients. We do not give project goods directly to clients.
  • Emergency Aid: Victims of emergencies such as fire and natural disasters who are left homeless may bring their fire department or Red Cross paperwork to the warehouse to receive emergency help such as clothing and food. During this time of Covid, please make an appointment in advance before coming.